Service Engineer

Dhahran, المملكة العربية السعودية

The Service Engineer will provide on-site technical services for customer-owned automation, control, and instrumentation systems installed at Saudi Aramco facilities, ensuring safe, reliable, and compliant operation. The role requires strict adherence to Saudi Aramco Engineering Standards (SAES), GI, SAIP, HSE, and site-specific procedures.

Key Responsibilities

Automation & Control Services (Aramco Sites)

  • Perform installation, commissioning, startup, troubleshooting, and maintenance of customer automation systems at Saudi Aramco plants and facilities.

  • Support DCS, PLC, SIS, and field instrumentation systems in full compliance with Saudi Aramco standards and approved project documentation.

  • Execute preventive, corrective, and emergency maintenance activities in live operating plants and during shutdowns/turnarounds.

  • Conduct loop checking, SAT, pre-commissioning, and commissioning activities in accordance with approved Aramco procedures.

  • Support system upgrades, migrations, patches, and lifecycle management under Saudi Aramco Management of Change (MOC) requirements.

Saudi Aramco Compliance & Standards

  • Execute all work in strict compliance with:

    • SAES – Saudi Aramco Engineering Standards

    • SAIP – Saudi Aramco Inspection Procedures

    • GI – General Instructions

    • Industrial cybersecurity and control system policies

  • Ensure full adherence to PTW (Permit to Work)LOTOJSA, toolbox talks, and site safety rules.

  • Participate in audits, inspections, and compliance reviews as required by Saudi Aramco.

Safety, HSE & Site Discipline

  • Comply with Saudi Aramco HSE policies, Life-Saving Rules, and operational discipline.

  • Attend mandatory HSE inductions, safety meetings, and CBTs.

  • Report incidents, near misses, and unsafe conditions using approved Saudi Aramco systems.

Documentation & Reporting

  • Prepare and submit service reports, daily activity logs, RCA reports, and technical recommendations using Saudi Aramco–approved formats.

  • Review and work in accordance with P&IDs, IFC drawings, wiring diagrams, loop diagrams, and control narratives.

  • Support documentation handover, redlining, and closeout requirements.

Coordination & Communication

  • Act as the technical interface between Saudi Aramco, the customer, and the employer’s service/project team.

  • Coordinate with Aramco Operations, Maintenance, Engineering, Inspection, and HSE departments.

  • Support SLA-driven service calls, emergency response, and site support requirements.

Systems & Technology Exposure

  • Distributed Control Systems (DCS)

  • PLC & Safety Instrumented Systems (IEC 61511 / IEC 61508)

  • Field Instrumentation (Pressure, Temperature, Flow, Level)

  • Control Valves and Actuators

  • Industrial Communication Networks (Modbus, Profibus, Ethernet-based systems)


Qualifications & Experience

  • Bachelor’s Degree or Diploma in Instrumentation, Electrical, Electronics, Control, or Automation Engineering.

  • Minimum 5 years experience in automation service within oil & gas, petrochemical, or process plants.

  • Prior Saudi Aramco site experience is mandatory.

  • OEM or customer system certification is an advantage.

  • Valid Saudi Aramco ID or ability to obtain one.

Mandatory Saudi Aramco Requirements

  • Eligible for Saudi Aramco site access (Vendor / Contractor approval)

  • Completion of Saudi Aramco HSE Orientation and CBTs

  • Strong knowledge of PTW, LOTO, JSA, Confined Space, and Working at Height procedures

  • Medical fitness certificate as per Saudi Aramco requirements

  • Compliance with industrial cybersecurity requirements

Skills & Competencies

  • Strong troubleshooting and root cause analysis skills

  • High level of safety awareness and discipline

  • Ability to work independently in live plant environments

  • Clear technical communication and reporting skills

  • Professional customer-facing behavior

Language & Other Requirements

  • Proficient in English 

  • Willingness to work in remote locations, shifts, shutdowns, and on-call rotations

  • Valid driving license